Terms and Conditions

Welcome to 5CEE Farms Limited. These Terms and Conditions govern your use of our website, online platforms, and the purchase of products and services from 5CEE Farms Limited (“5CEE Farms,” “we,” “us,” or “our”).

By accessing our website, placing an order, making a payment, or purchasing our products, you agree to these Terms and Conditions.

1. About 5CEE Farms Limited

5CEE Farms Limited is an agro-allied company engaged in poultry production and related agricultural activities. We supply live and processed chickens and may provide delivery and other related services.

Our operations are based in Ifite, Awka South Local Government Area, Anambra State, Nigeria.

2. Products and Services

We make reasonable efforts to ensure that descriptions, photographs, weights, quantities, prices, and other information relating to our products are accurate.

Because poultry products are agricultural products, actual weight, size, appearance, and availability may vary. Images displayed on our website or promotional materials are for general representation and may not exactly reflect the product received.

All products are subject to availability.

3. Orders

Orders may be accepted through our website or other authorized sales channels operated by 5CEE Farms Limited.

An order is not considered fully confirmed until we have accepted the order and, where applicable, received the required payment.

We reserve the right to decline or cancel an order where:

• The requested product is unavailable;
• Incorrect pricing or product information was displayed;
• Payment cannot be verified;
• Delivery to the requested location is unavailable;
• We reasonably suspect fraudulent or unauthorized activity; or
• Circumstances outside our reasonable control prevent us from fulfilling the order.

If we cancel an order after receiving payment, any amount due for refund will be processed in accordance with our refund policy.

4. Prices and Payment

All prices are stated in Nigerian Naira (₦) unless otherwise indicated.

Prices may change based on market conditions, production costs, bird weight, processing requirements, delivery location, or other relevant factors.

The price applicable to an order will normally be the price confirmed at the time the order is accepted.

Customers are responsible for providing accurate payment information. Orders may not be released or delivered until payment has been confirmed, except where 5CEE Farms Limited has expressly approved a credit arrangement.

5. Credit Sales

Credit purchases are available only when expressly approved by management.

Unless otherwise agreed in writing, approved credit purchases must be paid within the agreed credit period. Customers with overdue balances may have their credit privileges suspended and may be required to make full payment before subsequent orders are processed.

5CEE Farms Limited reserves the right to modify or withdraw credit privileges at its discretion.

6. Delivery

We may provide delivery services to selected locations.

Customers must provide accurate names, telephone numbers, delivery addresses, and any instructions reasonably necessary to complete delivery.

Estimated delivery dates and times are provided in good faith but are not guaranteed. Delays may occur because of traffic, weather, vehicle problems, security conditions, product availability, or other circumstances outside our reasonable control.

Customers or their authorized representatives should be available to receive and inspect orders at the agreed delivery location.

Additional delivery charges may apply depending on the destination, quantity ordered, or delivery requirements.

7. Live Chickens

Customers purchasing live chickens are responsible for properly handling and caring for the birds after delivery or collection.

Customers should inspect live birds at the time they are received and promptly report any material concern to us.

Once live birds have been accepted by the customer, 5CEE Farms Limited cannot ordinarily be responsible for subsequent mortality, injury, improper handling, transportation conditions, feeding, environmental exposure, disease exposure, or other circumstances occurring after the birds have left our custody, except where liability arises under applicable law.

8. Processed Poultry Products

Processed poultry products should be inspected promptly upon delivery.

Customers are responsible for maintaining appropriate refrigeration or freezing conditions after receiving the products.

For food-safety reasons, processed or perishable poultry products generally cannot be returned once accepted unless the products were incorrect, damaged, spoiled at the time of delivery, or otherwise defective.

Any concern regarding the condition of a processed product should be reported as soon as reasonably possible after delivery, together with photographs or other information that may assist us in reviewing the matter.

9. Returns, Refunds and Replacements

Due to the perishable nature of poultry products, returns are subject to food-safety considerations.

Where we confirm that an incorrect, damaged, spoiled, or otherwise defective product was supplied by us, we may, as appropriate:

• Replace the affected product;
• Issue store credit; or
• Provide a full or partial refund.

Refunds or replacements will be assessed based on the circumstances of each order and applicable consumer protection laws.

Nothing in these Terms limits any statutory rights that cannot legally be excluded.

10. Cancellations

Customers should contact us as soon as possible if an order needs to be cancelled.

Orders that have already been processed, slaughtered, packaged, dispatched, or specially prepared may not be eligible for cancellation or a full refund.

Bulk and customized orders may be subject to separate cancellation requirements communicated at the time of ordering.

11. Food Handling

Customers purchasing processed poultry products are responsible for safely storing, preparing, and cooking the products after delivery.

Raw poultry should be handled in accordance with appropriate food-safety practices and thoroughly cooked before consumption.

12. Website Use

You agree not to use our website or online services:

• For fraudulent or unlawful purposes;
• To interfere with the operation or security of the website;
• To attempt unauthorized access to our systems or customer information;
• To transmit malicious software or harmful content; or
• To impersonate another person or provide deliberately false information.

We may restrict access to our online services where we reasonably believe these Terms have been violated.

13. Intellectual Property

Unless otherwise stated, the 5CEE Farms Limited name, logos, branding, photographs, graphics, website content, product materials, and other original content belong to 5CEE Farms Limited or are used with appropriate authorization.

Such materials may not be reproduced, distributed, modified, or commercially exploited without our prior written permission, except as permitted by law.

14. Limitation of Liability

5CEE Farms Limited will exercise reasonable care in supplying its products and services.

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.

15. Force Majeure

We will not be responsible for delays or failure to perform obligations caused by circumstances reasonably beyond our control, including severe weather, flooding, fire, disease outbreaks, government restrictions, civil disturbances, transportation disruptions, power failures, supply-chain disruptions, or similar events.

16. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our operations, services, legal obligations, or business practices.

The current version will be made available through our website or other appropriate channels, together with its effective date.

17. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria and applicable laws and regulations of Anambra State.

Any dispute arising from these Terms will be handled in accordance with applicable Nigerian law.

18. Contact Us

Questions, complaints, or requests concerning an order or these Terms and Conditions may be directed to:

© 2026 5CEE Farms Limited. All Rights Reserved.

See also our Privacy Policy and Return & Delivery Policy.